Privacy Policy

Privacy Policy for Independent Hair & Beauty LTD

Company Information: Independent Hair & Beauty LTD Company Number: 15480499 Address: 22 High Northgate, Darlington

1. Introduction Independent Hair & Beauty LTD ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we handle your personal information when you visit our website, book appointments, or use our services.

2. Information We Collect We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data: Name, title, date of birth.

Contact Data: Address, email address, telephone numbers.

Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location.

Marketing and Communications Data: Your preferences in receiving marketing from us.

3. How We Use Your Data We use your personal data to:

Provide and manage our services.

Process payments and manage appointments.

Communicate with you, including sending appointment reminders and marketing materials (where consent has been given).

Improve our services and website.

4. Legal Basis for Processing Data We process your personal data based on the following legal grounds:

Performance of a contract: To provide you with services you have requested.

Consent: Where you have given us permission to use your personal data.

Legal obligation: To comply with applicable laws and regulations.

Legitimate interests: For business management and marketing purposes.

5. Data Sharing We do not share your personal data with third parties except:

With service providers who support our business operations (e.g., payment processors).

When required by law or to respond to legal processes.

To protect the rights, property, or safety of our business, our clients, or others.

6. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

8. Your Rights You have the right to:

Request access to your personal data.

Request correction of inaccurate or incomplete data.

Request erasure of your personal data under certain circumstances.

Object to the processing of your personal data.

Request the restriction of processing your personal data.

Request the transfer of your personal data to another party.

Withdraw consent at any time where we are relying on consent to process your data.

9. Changes to This Policy We may update this privacy policy from time to time. Any changes will be posted on our website.

10. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us at:

Independent Hair & Beauty LTD 22 High Northgate, Darlington Email: contact@independenthairandbeauty.co.uk Phone: 01325 728336